From Friction to Flow: Optimizing AP for Better Cash Management

Melissa Johnson is an accomplished operations and payments executive with over 15 years of experience leading high-growth teams and scaling complex businesses. She currently serves as Chief Payments Officer at Ottimate, where she oversees payment strategy and operations, driving innovation across multi-rail payment solutions. Previously, Melissa held leadership roles at both AvidXchange and FastPay, managing operations, customer success, and SaaS implementations for nearly a decade. She began her career building operational excellence across multiple industries, including media and wholesale, consistently optimizing processes, teams, and technology to deliver measurable results. Melissa is recognized for her ability to combine strategic vision with hands-on execution, enabling organizations to grow efficiently while maintaining exceptional customer experience.