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Blog, Senior Living

September 18, 2026

The Senior Living AP Automation Benchmark Report: Summer 2026 Edition

by Mike Waldron

Why this report exists

Senior living finance operates within tighter constraints than most back-office functions. A Director of Finance running AP across dozens of communities is doing it alongside regulatory reporting requirements and a clinical system that wasn’t built to be an accounting platform in the first place. When invoices get coded in a separate AP tool and then re-keyed by hand, that double-entry isn’t just inefficient. It’s the kind of gap where billing errors and missed fraud quietly accumulate.

Most operators sense there’s exposure somewhere in their AP process. What they don’t have is the data to quantify it, exactly how much is being lost to duplicate invoices, exactly how much fraud risk is sitting in the queue, exactly how many hours a week the team is spending re-coding the same invoice twice. That gap between sensing a problem and proving it is where senior living AP has always struggled.

We process tens of thousands of invoices every quarter across our senior living customer base. This report is what the data actually show: not industry estimates or survey responses, but numbers pulled from real operations. This is the first edition. Twice a year, we’ll track how these numbers change, flag what’s driving the changes, and provide senior living finance teams with a benchmark they can actually use. This edition covers duplicate detection, fraud exposure, payment errors, invoice lifecycle time, and AP labor savings.

Duplicates are the norm, not an exception

Duplicate catches are growing 12% year over year, from $1.25M to $1.4M. Steady growth rather than a spike, which is what makes duplicates structural rather than temporary. And it’s why the staffing ratio matters more than the dollar figure. One AP person covering six communities cannot hold the invoice history for six facilities in their head.

$1.25M

saved in all of 2025

$1.4M

on pace for savings in 2026

What gets flagged before it gets paid

Half of senior living facilities flagged a risky invoice in the first six months of 2026, compared with 42% across all of 2025. A risky invoice is no longer an anomaly. It’s a recurring condition of paying medical supply and care vendors at volume, and the only question left is whether it gets caught before the check goes out.

42%

of senior living facilities had an invoice flagged as risky in all of 2025

50%

of senior living facilities had an invoice flagged as risky in the first half of 2026

Catching losses before the money moves

Six months into 2026, senior living accounts have reached $1.01M in payment errors caught, already 63% of the $1.6M flagged across all of 2025. What makes these different from other exceptions is where they sit in the process. Catching one before disbursement takes minutes. Catching one after means chasing a vendor for a credit memo, which takes weeks and often ends with the money staying gone.

$1.6M

potential loss from payment errors in 2025

$1.01M

potential loss from payment in the first half of 2026

The invoices that skip the queue

Of invoices processed the same day In the first half of 2026, one in four invoices now clears the day it arrives, up from closer to one in five. When invoices wait in the queue, late fees and vendor calls start to pile up. Automated coding and approval routing are what make same-day possible at volume, moving routine invoices through without waiting on someone to open them, key them, and decide where they go.

22.5%

invoices processed the same day in 2025

25%

invoices processed the same day in the first half of 2026

What automated coding is worth per month

Monthly coding savings rose from $4,600 in 2025 to $5,700 in the first half of 2026, a 24% increase that, annualized, amounts to roughly $68,000. Manual GL coding is also among the easiest AP tasks to automate away entirely. It’s rules-based, repetitive, and high-volume, which is exactly the profile of work that shouldn’t require a person opening an invoice to decide where it belongs.

$4,600/month

saved in AP coding labor in all of 2025

$5,700/month

saved in AP coding labor in the first half of 2026 alone

About this report

The Senior Living AP Automation Benchmark Report: Summer 2026 Edition is published by Ottimate using aggregated, anonymized data from our senior living customer base. All benchmarks reflect real invoice processing data across senior living and long-term care operators. This is the first edition; future editions will track trends and flag what’s driving the changes.

The Senior Living AP Benchmark Report

Summer 2026 Edition

See what real invoice data reveals about senior living AP: duplicate detection, fraud exposure, invoice lifecycle time, and labor savings. Get the benchmarks Directors of Finance use to catch margin leakage across every community.

Get the Report