Standard ERP filters and legacy OCR are letting millions slip through back-office cracks. The root cause isn’t accounting—it’s an enterprise system integration crisis.

When a voluntary recall hits a grocery category, the store side moves fast: product gets pulled, quarantined and destroyed within hours. The back office does not keep pace, and that gap is where retailers quietly lose money, according to Shawn Lane, CEO of AP automation platform Ottimate.

In just a few short years, AI has gone from niche to ubiquitous. A recent survey from McKinsey & Company found that 88% of organizations are using AI in at least one business function, up from 55% in 2023.