Customer Story

FIXE Ottimate customer story graphic
Accounting

How FIXE Revolutionizes Restaurant Accounting with Ottimate

“Ottimate has been instrumental in helping us grow from a product standpoint, branding standpoint, and a general workflow and efficiency standpoint. I think you guys are best in class in terms of processing invoices. That’s what we say in all of our sales meetings and our calls: we try to provide the best-in-class software. And in terms of straight processing invoices and paying vendors, there’s no one better.”

Ryan Handel
Co-Founder & CEO
Hotels

Unleashing Financial Efficiency: How Nivea Hospitality Benefits from AP Automation 

“The thing that we see companies trying to do, they’re trying to make it more difficult than what it actually has to be. It is very simplified. It’s absolutely amazing how simple [accounts payable] is and how difficult people are trying to make it. Because it is accounting, and accounting is supposed to be hard –– but Ottimate is not.” 

Karen Troyer
Executive Director
west harbor case study with ottimate graphic
Healthcare

How West Harbor Healthcare Spends Less Time On Invoices and More on What Matters Most with Ottimate

“It’s easy to use, and I just think it’s super efficient. I just really like it.”

Mary Herrington
Accounting Manager
IRMG Ottimte Customer Story graphic
Restaurants

How IRMG Achieves AP Efficiency At Scale

I can’t quantify the time savings, but Ottimate transformed everything. We don’t have to wait for an invoice to physically get into our office, and then for somebody to open it up. And we avoid a lot of mistakes by not having someone physically [process each invoice].” 

Matt Lau
Finance and Operations
WHG Ottimate customer story graphic
Hotels

How WHG Companies Created New AP Efficiencies for 60+ Hotel Locations

WHG Companies builds, franchises, and manages hotels in small towns across the country. Here’s how they efficiently manage AP for 60+ locations with Ottimate.

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Sarah Zuehlke
Senior Staff Accountant
Northstone Country Club Ottimate customer story graphic
Country Clubs

How NorthStone Country Club Eliminated Manual AP with Ottimate

“If I took Ottimate away from them, the team would be unhappy, very unhappy. Some of them would be livid.”

Steve Foster
CFO
Clutch Coffee Ottimate customer story graphic
Ottimate Card

How Clutch Coffee Bar Fuels Growth with The Ottimate Card

“Almost all the expense reporting for our stores is automated. When we set up a new store, we’ll issue a group of new Ottimate vCards and give them to the new vendors. Each vendor charges a card that is already classified, and it gets exported to our ERP and journaled to that expense category. We don’t have to think about it.”

Jake Vandermeer
CFO
Karl Strauss Ottimate customer story graphic
Restaurants

How Karl Strauss Pairs Handcrafted Beer with AP Automation

“Ottimate has been phenomenal. No more paper shuffling back and forth, no more packets coming in from the restaurant, and no more coding because everything’s pre-coded. So it saves everybody time. We all love it.”

Karli-Mae Ochoa
Senior Accountant & Financial Analyst
Club at Ravenna Ottimate customer story graphic
Country Clubs

How The Club at Ravenna Streamlines Invoices and Payments with AP Automation

“Managers can approve invoices from their phones, wherever they are, and have vendors send bills directly to the platform. So it’s been a lot more efficient. I spend so much less time doing AP processing because of the transition to Ottimate.”

Stephanie Liby
Accounting Manager
MCM Ottimate customer story graphic
Accounting

How MCM CPAs & Advisors Deliver More Strategic Value With Automated AP

“Ottimate Bill Pay is just so much easier than checks. It’s just click, Save, and you’re done. You can link an invoice to its payment so they go out together. It’s probably halved the time we spend on payments.”

Katie West
Client Accounting Services Manager, MCM
Golder Hospitality Ottimate customer story graphic
Hospitality Management

How Golder Hospitality Powers Growth with AP Automation

“One thing I really liked about Ottimate was that it understood hospitality. We’re a unique industry. And so whenever we’re looking at vendors, we need it to be a vendor that understands the space, because we’re an industry that doesn’t shut down.“

Shelby Tufenk
Controller
Tatsuya Ottimate customer story graphic
Restaurants

How Tatsu-Ya Scaled with Invoice Automation and Bill Pay

“We thought that for every four to five locations, we would have had to hire a new employee just for data entry level. With Ottimate, we’re at the point where we don’t feel like we even need to backfill that first position.”

Gary Rook
VP of Finance & Human Resources
Atelier Crenn Ottimate customer story graphic
Restaurants

How Atelier Crenn Uses Ottimate to Make Space for Creativity

For these world-class restaurants, Ottimate allows their managers and chefs to spend more time in the kitchen and the dining room — and less time in the office.
Lazy Bear featured Ottimate customer story graphic
Restaurants

Lazy Bear: How A Michelin-starred Restaurant Maintains Creative Focus With AP Automation

“Our bookkeepers have never physically been to the restaurant for bookkeeping. As a chef/owner, I personally spend no more than 15 minutes a week on bookkeeping. If it weren’t for Ottimate, our team would probably spend 12–15 hours per week.”

David Barzelay
Chef And Owner
Cava Ottimate customer story graphic
Restaurants

How Cava and Zoës Kitchen's Merger Led to a Better AP Process

“Ottimate got us unified. Instead of my team having to toggle between two different things, they use one platform, both for Cava and Zoës, and for all corporate invoices. It’s just easier to manage everything when you’re on one simple process.”

Whitney Hamiter
AP Manager
BG Food Ottimate customer story graphic
Restaurants

How B&G Food Manages Invoices for 150 Restaurants with Ottimate

The other companies’ automation wasn’t as detailed as we wanted it to be, because we have so much detail with the invoices that we process and so many GL codes to assign them towards. Ottimate did what we wanted.

Danielle Sauce
AP Team Member
Books To Go Ottimate customer story graphic
Accounting

How Books To Go Made AP “Slick” with Ottimate

“If we’re doing a client’s payables, we tell them that this is what we use. And then we just wrap the Ottimate cost into our fee. It’s worth it for all of us. The customers see it, too.”

Jessica Glenn
Bookkeeper
Cherry Lane Ottimate customer story graphic
Restaurants

How Cherry Lane Built a "Restaurant For Restaurant People" with Ottimate and COGS-Well

Cherry Lane Ventures was looking for an invoice automation & inventory management solution that integrated seamlessly together. The answer: Ottimate + COGS-Well.
J Ely Ottimate customer story graphic
Accounting

How J Ely Saves 530 Hours a Year with Ottimate

“It used to take us 30 seconds to enter a single-item invoice. Longer ones took half an hour. With Ottimate, both invoices take 5 seconds.”

Joe Ely
Manager
Del Frisco Ottimate customer story

How AP Automation Unlocked Real-Time Insights for Del Frisco's

“Out of the four or five hundred invoices that we process weekly between all our brands, there may be 2 or 3 that need manual intervention. That success rate has really ensured that we have reliability in our data and consistency for our operators.”

Juan Salas
former Del Frisco's CTO
Mixt Greens Ottimate customer story graphic
Restaurants

MIXT Creates a Healthier Back Office with Ottimate

“With Ottimate, we’ve been able to automate almost the entire AP process and get incredibly granular data that informs and improves all of our purchasing, costing, and accounts payable decisions“

David Silverglide
CEO & Founder
Tender Greens Ottimate customer story
Restaurants

How Ottimate Helped Tender Greens Increase Efficiency and Reduce Costs During a Time of Growth

“When I started at Tender Greens, our AP department had three people. As our business grew from 17 to 24 locations, Ottimate has cut our bookkeeping costs in half — and allowed us to move forward with an AP team of just one employee.”

Sean Skuro
former VP of Finance & Accounting
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