From Handwritten Checks to Centralized Control: How HKB Hotel Group Modernized AP Across 20+ Hotels

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How do you centralize accounts payable across 20+ hotels without burying your general managers in invoices? HKB Hotel Group, which owns and manages 25+ hotel properties, explains h…

How do you centralize accounts payable across 20+ hotels without burying your general managers in invoices? HKB Hotel Group, which owns and manages 25+ hotel properties, explains how it replaced Dropbox folders, Excel “checkbooks,” and paper checks with AP automation. The results: ~11,000 invoices processed in 2025, most in under 24 hours, faster vendor payments, and GMs back to running their hotels.

In this AAHOA Hotel Owners Academy webinar, HKB’s AP and operations leaders walk through the breaking point that pushed them to centralize, how they handled change management, how they pay vendors by ACH, virtual card, and check, and where AI fits (and where human oversight still matters).

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