Senior living finance operates under tighter constraints than most back-office functions: a Director of Finance managing AP across dozens of communities, alongside tough regulatory…
Senior living finance operates under tighter constraints than most back-office functions: a Director of Finance managing AP across dozens of communities, alongside tough regulatory reporting requirements and a clinical system that was never built to be an accounting platform. When invoices are coded in one tool and re-keyed by hand, that double entry isn’t just inefficient; it’s where billing errors and missed fraud quietly accumulate. With 50% of accounts flagging at least one invoice for risk this year, the cost of catching it late adds up fast.
In this session, Ottimate CMO Mike Waldron walks through the findings of the first-ever Senior Living AP Automation Benchmark Report, built from millions of real invoices processed across our senior living customer base, not survey estimates. Attendees will learn how automation catches duplicate invoices and fraud before they hit the books, what payment error exposure looks like across senior living operations today, and how leading operators are cutting invoice lifecycle time while reducing the manual re-keying that eats into AP labor.
What you’ll learn:
– Why senior living customers are on pace to save $1.4 million per account in duplicate invoices caught before payment
– How automated final validation catches payment errors before funds leave the account, instead of chasing a credit memo after the fact
– How to cut invoice lifecycle time from 11 days down to under 4
– How automated GL coding, accurate on the first pass over 90% of the time, saves $70,000 a year in labor costs per account
