One Workflow Doesn’t Fit Eight Hotels: Rethinking AP Approval Routing for Multi-Property Portfolios
What you'll learn:
Most AP platforms ask a hotel group to pick one approval workflow and make every property live inside it. That wasn’t going to work for Angie Abston. As VP of Accounting at Bentley Legacy Holdings, she built a separate routing path for each of the eight hotels she oversees, down to a rule that sends anything coded to a fixed asset account to her and the VP of Operations over that property, because every hospitality accountant knows how much better a P&L looks when a purchase quietly lands on the balance sheet instead.
She could design this unique setup for one reason. Before Ottimate, Bentley Legacy’s senior accountants were spending 80 to 85 percent of their time on accounts payable: people hired to reconcile general ledgers and close the books were keying invoices instead. By implementing AI-powered automation, nobody’s job went away; the accountants got their jobs back.
Angie joins Kara Dion, Ottimate’s VP of Customer Success, on September 30 for an inside look at how Bentley Legacy built their AP machine.
What we’ll cover:
- Why eight hotels need eight unique approval workflows, and how Angie decided which property got which chain
- Going from zero electronic payments to ACH and virtual cards
- Implementing Positive Pay after a fraud incident, and what she would do differently
- What changed once seat licenses stopped deciding who could look up their own invoices
- Why manual entry leaves more room for error than automation
- Her direct answer on automation and headcount, which is always a scary one
Join us for Angie’s play-by-play on how she got back her accountants’ time. This session will be useful whether your portfolio is three hotels or 180.
This session qualifies for 1.0 CPE credit.
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Registration
Register below to save your spot to learn how Bentley Legacy Holdings built custom AP workflows for eight hotels while giving accountants their time back.
