From Handwritten Checks to Centralized Control: How HKB Hotel Group Modernized AP Across 20+ Hotels
What you'll learn:
Managing accounts payable across a growing hotel portfolio often means managing 20 different versions of the same process. For HKB Hotel Group, general managers spent up to three hours each morning handwriting checks and reviewing invoices, sometimes upward of 90 checks a day at a single property, meaning time pulled directly from guests, staff, and operations.
In this session, HKB’s team will share how they centralized their accounts payable process using Ottimate, moving from property-level chaos to a consistent, visible system that gave hotel managers their time back to focus on strategy.
This conversation will go beyond the highlight reel. HKB will share real numbers, real mistakes, and the specific practices that keep automation trustworthy, including why human review still matters even when the system works correctly 98% of the time.
Moderated by Sathya Viswanathan, Ottimate’s Senior Director of Product Management & Design, this is a practical, how-to look at AP transformation for a multi-property owner-operator, with takeaways any AAHOA member can apply, regardless of portfolio size.
Featured Speakers
Registration
Register below to save your spot to discover how HKB Hotel Group centralized its AP process with Ottimate, saving general managers up to three hours a day.
